Formbricks Features
In-Product Surveys
Surveys appear inside your app based on triggers:
// Trigger after AI generates a response
formbricks.track('ai_response_generated', {
model: 'gpt-4o',
responseTime: 2.3,
});
// Survey appears: "How helpful was this AI response?" [1-5 stars]Survey Types
| Type | Use Case |
|---|---|
| In-app modal | Quick feedback after key actions |
| Slide-out | Non-intrusive sidebar survey |
| Full page | Detailed user research |
| Link survey | Shareable survey URL |
| Email embed | Survey in email body |
Targeting & Triggers
- Page visit — Show on specific pages
- Custom event — Trigger after user actions (e.g., AI task complete)
- User attribute — Target by plan, role, or usage level
- Time-based — Show after X days of usage
- Exit intent — Capture feedback before users leave
AI Product Feedback Patterns
| Pattern | Survey |
|---|---|
| AI output quality | "Rate this AI response" (after every Nth response) |
| Feature discovery | "Did you know you can...?" (for new features) |
| Churn prevention | "What made you stop using...?" (exit intent) |
| NPS | "How likely to recommend?" (quarterly) |
| User research | "What would you use AI for?" (onboarding) |
Analytics Dashboard
- Response rates and completion funnels
- Sentiment analysis across responses
- Segment results by user attributes
- Export to CSV or via API
Integrations
Webhooks, Slack, Notion, Airtable, Google Sheets, Zapier, Make.
FAQ
Q: What is Formbricks? A: Formbricks is an open-source survey and feedback platform with 12,000+ GitHub stars for in-product surveys, user research, and NPS. Self-hostable alternative to Qualtrics and Typeform.
Q: Why use Formbricks for AI products? A: AI products need continuous feedback on output quality. Formbricks shows surveys at the right moment (after AI responses, during onboarding) without redirecting users to external forms.
Q: Is Formbricks free? A: Open-source under AGPL-3.0. Self-host for free. Cloud has a free tier.