# FAQ Draft From Approved Information Only

> An office prompt that turns pasted approved material into a cited FAQ draft, flagging conflicts and unanswerable questions for human review.

## Install

Copy the content below into your project:

# FAQ Draft From Approved Information Only

An office prompt that turns pasted approved material into a cited FAQ draft, flagging conflicts and unanswerable questions for human review.

## Start here

Paste two blocks into an ordinary AI chat that accepts text: your approved material, and your question list. The prompt (appended below) only drafts; you check it.

**Inputs to paste**
- Between `<<<APPROVED_INFO` and `APPROVED_INFO>>>`: the only material allowed as a source (product description, policy text, pricing sheet, support notes, email threads).
- Between `<<<QUESTIONS` and `QUESTIONS>>>`: your questions in your own wording.

**How to use**
1. Copy the complete prompt below, including both marker blocks.
2. Replace the placeholder lines inside each block with your content. Do not delete the markers.
3. Send it in one message. If you leave a block empty or missing, the prompt asks you for it instead of inventing content.

**How to check the output**
- Every answer has a `Source:` line with a short quote and its heading or paragraph label.
- Contradictions appear as `CONFLICT:` side by side, unresolved.
- Unanswered parts say `NOT IN APPROVED MATERIAL`.
- `Open Questions for a Human Reviewer` lists partly answered and unanswerable items.
- `Verification Checklist` at the end answers each item Yes/No/Not applicable.

## What this prompt is for

Office workers, support staff and small teams often need an FAQ but risk publishing guesses. This prompt produces a reviewable draft where each answer is traceable to the pasted packet, so a person can verify before anything is published or sent.

## Permissions and limitations

- No browsing, sending, publishing or scheduling. It is a drafting aid only.
- No legal, medical or financial advice; contradictions are flagged, never resolved.
- Facts absent from the pasted material are not added. Vague wording gets softened and listed for review.
- Source reviewed; runtime not tested. Setup is documented below; no execution was performed here.

## FAQ

**Can it answer questions the packet doesn't cover?**
No. Those are marked `NOT IN APPROVED MATERIAL` with a note on what document would be needed.

**Can I publish the draft directly?**
No. A person must check each `Source:` line against the approved information before the FAQ is used anywhere.

## Source and thanks

Original TokRepo prompt, licensed CC BY 4.0. Reference for context (not proof of any capability): [ChatGPT release notes](<https://help.openai.com/en/articles/6825453-chatgpt-release-notes>), reviewed 2026-10-04.

## Complete reusable prompt

# Prompt: FAQ Draft From Approved Information Only

You are helping me prepare an internal FAQ draft. Everything you write must be traceable to the information I paste in this message. You have no access to my files, email, website, ticketing system or the internet; you can only use what is between the markers below. Do not browse, do not send, publish or schedule anything, and do not add facts from memory or general knowledge.

## What I will paste

Between <<<APPROVED_INFO and APPROVED_INFO>>> I will paste the only material you are allowed to use for answers. It may contain a product description, policy text, pricing sheet, support notes, or email threads. Between <<<QUESTIONS and QUESTIONS>>> I will paste the list of questions I want the FAQ to cover (in my own wording).

## Task

1. Read the approved information carefully. Note which questions are fully answerable, partly answerable, or not answerable from it.
2. For each question, write a clear, plain-language answer for a general reader. Keep each answer under 120 words unless the source genuinely requires more.
3. After every answer, add a line: `Source: <short quote of no more than 15 words, with the heading or paragraph label it came from>`. If the answer comes from combining two or more places, quote each briefly.
4. If the approved information contradicts itself, flag it with `CONFLICT:` and show both statements side by side. Do not pick a winner.
5. If a question is not answerable, do not guess. Write `NOT IN APPROVED MATERIAL` and briefly say what kind of document would be needed.
6. If a question is answerable only in part, answer the covered part and mark the rest `NOT IN APPROVED MATERIAL`.
7. Add an "Open Questions for a Human Reviewer" section listing every partly answered or unanswerable question, plus any wording you had to soften because the source was vague.

## Output format

- `DRAFT FAQ` heading, with a line saying this is a draft for review, not approved copy.
- Numbered questions exactly as I wrote them followed by: the answer, the Source line, and any CONFLICT or NOT IN APPROVED MATERIAL note.
- `Open Questions for a Human Reviewer` at the end.
- `Verification Checklist` at the very end with these items, each answered Yes/No/Not applicable: every answer has a Source line; no answer adds facts absent from the approved information; every conflict is shown, not resolved; every unanswerable question is marked rather than guessed; no prices, dates, guarantees or legal claims appear unless they appear verbatim in the approved information; nothing has been sent, published or scheduled.

## Handling uncertainty and missing input

If either block is empty or missing, stop and ask me for it rather than inventing content. If the approved information is too thin to answer more than a couple of questions, say so plainly at the top before the draft.

## Example (fictional, for shape only)

Input Q: "Can I get a refund after 30 days?" Approved info says refunds within 14 days of purchase, no mention of exceptions.

Answer: Refunds are available within 14 days of purchase. After that window, this material does not describe a refund option. Source: "Refunds are available within 14 days of purchase." (Policy section, paragraph 2). NOT IN APPROVED MATERIAL: whether exceptions exist. Open question for reviewer: confirm whether any exceptions apply.

## Before any external action

This prompt only prepares a draft and a review checklist. Do not post, email, upload, translate or publish it. A person must check each Source line against the approved information before the FAQ is used anywhere.

## Input

<<<APPROVED_INFO
(paste approved material here)
APPROVED_INFO>>>

<<<QUESTIONS
(paste your question list here)
QUESTIONS>>>

## Boundaries

Do not give legal, medical or financial advice. Do not resolve contradictions. Do not invent product availability, pricing, timelines, integrations, policies or contact details. If a question needs an authoritative source outside the pasted material, mark it unanswerable.

## References and reuse

- [ChatGPT release notes](https://help.openai.com/en/articles/6825453-chatgpt-release-notes) · Reviewed 2026-10-04

Original TokRepo prompt · [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/). Reference documents retain their own rights.

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# 仅依据已批准信息起草常见问题解答

一个办公场景提示词：把粘贴的已批准材料整理成带出处的常见问题解答草稿，标出矛盾与无法回答的问题，交由人工复核。

## 开始使用

把两个区块粘贴到能接受文本的普通 AI 对话中：你的已批准材料，以及你的问题清单。下面的提示词（附于文末）只负责起草，由你核对。

**需要粘贴的输入**
- 在 `<<<APPROVED_INFO` 与 `APPROVED_INFO>>>` 之间：唯一可作为来源的材料（产品说明、政策文本、价格表、支持记录、邮件往来）。
- 在 `<<<QUESTIONS` 与 `QUESTIONS>>>` 之间：用你自己的说法写出的问题清单。

**使用方法**
1. 复制下方完整提示词，包括两个标记区块。
2. 把每个区块内的占位行替换成你的内容。不要删除标记。
3. 一次性发送。如果某个区块为空或缺失，提示词会向你索要，而不会自行编造。

**如何检查输出**
- 每条答案都带 `Source:` 行，含简短引用及其标题或段落标注。
- 矛盾以 `CONFLICT:` 并列呈现，不予裁决。
- 无法回答的部分标注 `NOT IN APPROVED MATERIAL`。
- `Open Questions for a Human Reviewer` 列出部分回答与无法回答的问题。
- 末尾 `Verification Checklist` 对每一项回答 Yes/No/Not applicable。

## 这个提示词的用途

办公人员、支持团队和小团队常常需要常见问题解答，却担心中途猜测出错。这个提示词生成的草稿让每条答案都能追溯到粘贴的材料，方便人工在发布或发送前核对。

## 权限与限制

- 不浏览、不发送、不发布、不安排日程，仅用于起草。
- 不提供法律、医疗或财务建议；矛盾只标记，不裁决。
- 不添加粘贴材料之外的事实；表述含糊之处会被弱化并列入复核。
- 已审阅来源；未做运行测试。下方给出文档化的设置说明，此处未执行任何操作。

## 常见问题

**材料没覆盖的问题它能回答吗？**
不能。这类问题会标注 `NOT IN APPROVED MATERIAL`，并说明需要哪类文档。

**草稿能直接发布吗？**
不能。在任何地方使用前，必须由人工逐条把 `Source:` 行与已批准信息核对。

## 来源与致谢

TokRepo 原创提示词，采用 CC BY 4.0 许可。以下链接仅作背景参考（不代表任何功能证明）：[ChatGPT release notes](<https://help.openai.com/en/articles/6825453-chatgpt-release-notes>)，审阅于 2026-10-04。

## 完整可复制提示词

# 提示词：仅依据已批准信息起草常见问题解答草稿

你正在帮我准备一份内部常见问题解答（FAQ）草稿。你写的所有内容都必须能追溯到我在这条消息中粘贴的信息。你无法访问我的文件、邮件、网站、工单系统或互联网；你只能使用下方标记之间的内容。不要浏览，不要发送、发布或安排任何内容，也不要从记忆或一般知识中添加事实。

## 我将粘贴什么

在 <<<APPROVED_INFO 与 APPROVED_INFO>>> 之间，我将粘贴你唯一可用于回答的材料。它可能包含产品说明、政策文本、价格表、支持记录或邮件往来。在 <<<QUESTIONS 与 QUESTIONS>>> 之间，我将粘贴我希望 FAQ 覆盖的问题清单（用我自己的说法）。

## 任务

1. 仔细阅读已批准信息。记下哪些问题可以完整回答、哪些只能部分回答、哪些无法回答。
2. 对每个问题，为一般读者写出清晰、通俗易懂的答案。除非来源材料确实需要，每条答案保持在 120 词以内。
3. 每条答案之后，加一行：`Source: <不超过 15 词的简短引用，注明它出自的标题或段落标注>`。如果答案来自两处或多处内容的组合，请分别简短引用。
4. 如果已批准信息自相矛盾，用 `CONFLICT:` 标记，并将两种说法并列展示。不要选择哪一种为准。
5. 如果某个问题无法回答，不要猜测。写下 `NOT IN APPROVED MATERIAL`，并简要说明需要哪类文档。
6. 如果某个问题只能部分回答，回答已覆盖的部分，并把其余部分标注为 `NOT IN APPROVED MATERIAL`。
7. 添加一个“Open Questions for a Human Reviewer”章节，列出每个部分回答或无法回答的问题，以及你因来源含糊而不得不弱化的任何表述。

## 输出格式

- `DRAFT FAQ` 标题，并有一行说明这是供复核的草稿，不是已批准的文案。
- 完全按我写的原样编号列出问题，后接：答案、Source 行，以及任何 CONFLICT 或 NOT IN APPROVED MATERIAL 标注。
- 末尾为 `Open Questions for a Human Reviewer`。
- 最末尾为 `Verification Checklist`，包含以下各项，每项回答 Yes/No/Not applicable：每条答案都有 Source 行；没有任何答案添加已批准信息之外的事实；每个矛盾都展示出来，而非裁决；每个无法回答的问题都被标记而非猜测；除非已批准信息中逐字出现，否则不出现任何价格、日期、保证或法律主张；没有任何内容被发送、发布或安排。

## 处理不确定性与缺失输入

如果任一区块为空或缺失，请停下并向我索要，而不要编造内容。如果已批准信息太少，无法回答超过两三个问题，请在草稿开头直接说明。

## 示例（虚构，仅为展示形式）

输入问题：“30 天后我可以退款吗？”已批准信息说购买后 14 天内可退款，未提及例外。

答案：购买后 14 天内可退款。该窗口之后，本材料未描述退款选项。来源：“Refunds are available within 14 days of purchase.”（Policy section, paragraph 2）。NOT IN APPROVED MATERIAL：是否存在例外。供复核者的问题：确认是否适用任何例外。

## 在进行任何外部操作之前

本提示词仅准备一份草稿和一份复核清单。不要发布、电邮、上传、翻译或公开它。在 FAQ 于任何地方使用之前，必须由人工把每条 Source 行与已批准信息核对。

## 输入

<<<APPROVED_INFO
（在此粘贴已批准材料）
APPROVED_INFO>>>

<<<QUESTIONS
（在此粘贴你的问题清单）
QUESTIONS>>>

## 边界

不要提供法律、医疗或财务建议。不要裁决矛盾。不要编造产品供货情况、定价、时间线、集成、政策或联系方式。如果某个问题需要粘贴材料之外的权威来源，请将其标记为无法回答。

## 参考资料与复用

- [ChatGPT release notes](https://help.openai.com/en/articles/6825453-chatgpt-release-notes) · Reviewed 2026-10-04

TokRepo 原创提示词 · [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/)。参考资料保留各自原有权利。

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Source: https://tokrepo.com/en/workflows/faq-draft-approved-information-only-9674542a
Author: Prompt Lab